Through the years, CHC has developed strong alliances and relationships with long-term care professionals and experts that offer support and advice on a wide variety of industry associated topics. The team is diverse, experienced, knowledgeable, skilled and respected in the long-term care industry. The accomplished team members consist of registered nurses, and licensed nursing home/assisted living administrators with additional credentials and certifications in key areas such as quality improvement, MDS, infection control, etc. Collaboration across the team allows for a multifaceted, expert opinion approach to addressing and meeting the unique needs of each client. Current CHC team members include:
- Mary Chiles RN, RAC-CT, QCP – President and Owner
- Sarah Marks LNHA, QCP, HSE – Director of Operations
- Valeria “Val” Thomas BSN, RN-BC, LNHA – Director of Clinical Services
- Alexandria Hill MSN, GERO NPD RN-BC, RAC-CT, QCP, CDP
- Elizabeth Hudnall RN-BC, LNHA, QCP
- Nancy Newman RN, JD
- Sybil Parker BSN, LNHA
- Carey Peerman Ph.D., MBA, RN, FACHE, LNHA
Mary Chiles RN, RAC-CT, QCP
President and Owner – Email
Mary is a registered nurse with over 50 years of experience, including over 35 years in long-term care. In 1995, she formed Chiles Healthcare Consulting and is now serving as a long-term care consultant for nursing facilities and adult care residences across the U.S. She works collaboratively with facility staff to implement systems that will enhance compliance with regulatory requirements and improve the facility’s overall efficiency, effectiveness, resident care, and value. Mary is an active and respected member of many professional organizations and tirelessly and generously shares her expertise with communities of all levels and care. In her spare time, Mary enjoys antiquing and spending time with her family.
Sarah Marks LNHA, QCP, HSE
Director of Operations- Email
Sarah’s life passion has been caring and providing for long-term care residents. Her family business was owning and operating a nursing facility. She has been a licensed nursing home administrator for nearly 30 years and spent 20 years with a large corporate long-term care management company. During her 20-year corporate tenure she held multiple operational roles, including corporate vice president of operations. She was responsible for the operations of 56 nursing and assisted living facilities in six different states. Sarah joined Chiles Healthcare Consulting in 2015 and enjoys the world of consulting and offering guidance and support to clients on all levels of nursing and assisted living facilities. Although her area of expertise is operations, she has a keen knowledge and respect for the clinical aspect of long-term care and thrives on encouraging the balance between the two sectors. Sarah is native to Virginia and is an avid sports fan. Her “happiest place” is spending time with her family and her four grandchildren.
Valeria Thomas BSN, RN-BC, LNHA
Director of Clinical Services – Email
Val is a registered nurse with 44 years of experience, including 32 years in long-term care. She has 32 years’ experience working with a nonprofit health system holding various roles, including director of nursing, administrator, director of quality assurance, director of clinical operations, and system director of nursing and clinical operations. In the system director role, she was responsible for the clinical operations, quality of care, and regulatory compliance for multiple skilled nursing facilities, assisted living facilities and continuing care retirement communities. She “retired” in 2016 and began a new career serving as a long-term care consultant for nursing facilities and assisted living facilities across the eastern United States. Val currently works with facility staff, assisting with clinical system implementation and regulatory compliance. She also serves as a mentor with facility directors of nursing, offering support and guidance with regulatory compliance, clinical tools, and leadership skills. In her spare time, Val enjoys the beach, her family, and her nine grandchildren.